Easy Self-Assessment for Retailers
July 23, 2012
Did you know that 70% of the decision to buy something is made while the customer is at your store? Evaluating and improving the appearance of your business and the customer experience is important. Now, while we are in the midst of the summer doldrums and streetcar construction, why don’t you take a little time and use this self-assessment or “Retailer’s Gut Check” to evaluate your business.
Christine Moynihan of RetailVisioning.com drafted this assessment which starts on page 9 of this download (pdf) (yes, this is produced by the Downtown Partnership of Waltham, MA, but please don’t move to Waltham!).